Help and Advice

Here our experts can offer help, advice and tips on a variety of different shower problems and questions. If you have a shower problem, the answer could be here!

29
Nov
Water continuously dripping from the showerhead when the unit is switched off, indicates a fault inside the flow valve or solenoid valve depending on the model of shower. These parts are non-serviceable and will need a visit from our Engineer to rectify this problem.
12
Sep
Mixer showers are supplied with hot and cold water and these supplies can vary in temperature and pressure.  A pressure-balanced mixer shower recognises and compensates for fluctuations in the incoming water pressure in order to maintain a showering temperature within +/- 2°C. However, pressure-balanced mixer showers do not make...
12
Sep
This is due to failure of the flow control valve, there should be separate isolation valves fitted to the shower supply pipe.  Turn these off, if you can not locate these turn main stop cock off.
12
Sep
Check that the hot water temperature at basin taps is acceptable (this should be approximately 55 to 60°C). If it is not, then the thermostat on the hot water system (e.g. hot water cylinder or combination boiler) needs adjusting.   Check whether the showering temperature is acceptable by pressing the 'maximum temperature stop'...